Privacy Policy
Last updated 19 September 2026
Privacy Policy
Last updated 19 September 2026
About this policy
Viking Drone Packaging respects your privacy and handles personal information responsibly. This policy explains what information we collect through vikingpack.co.uk and our business communications, why we use it, who we may share it with, how long we keep it and the rights available to you.
This policy applies to website visitors, people who contact us, prospective and existing clients, suppliers, professional advisers and other business contacts. Separate notices may apply to employees, contractors or job applicants.
Who we are
VIKING PACKAGING UK LTD
Company number: 13310632
Registered office: The Annexe, Goodwood Aerodrome, Chichester, West Sussex, United Kingdom, PO18 0PH
Registered in: England and Wales
Email: info@vikingpack.co.uk
Telephone: +44 (0) 7927 310 258
Website: https://vikingpack.co.uk
Information we collect
The information we collect depends on how you interact with us. It may include:
your name, job title, organisation and business contact details;
information you provide in an enquiry, quotation request, meeting, telephone call or email;
project, payload, packaging, training or operational information that you choose to provide;
records of our correspondence and our commercial relationship;
contract, invoicing and transaction records where we provide or purchase services;
technical information such as IP address, device type, browser type, operating system, approximate location, referring page and website activity;
cookie choices and identifiers, where cookies or similar technologies are used; and
information received from publicly available professional sources, referrals, event organisers or business partners where lawful.
Please do not submit sensitive personal information, confidential payload details or controlled information through a general website form unless we have agreed a suitable method of transmission.
How and why we use personal information
Purpose | Information normally used | Lawful basis |
To respond to enquiries and discuss potential work | Identity, business contact details and enquiry information | Legitimate interests in responding to business enquiries, or steps requested before entering a contract |
To prepare quotations and deliver products, training or services | Contact, project, contract and transaction information | Performance of a contract, steps before a contract, and legitimate interests in managing business relationships |
To operate, secure and improve the website | Technical, security, device and usage information | Legitimate interests in providing a secure and effective website; consent where required for non-essential technologies |
To manage accounts, records and legal obligations | Contract, invoicing, payment and correspondence records | Contract, legal obligation and legitimate interests in maintaining accurate business records |
To send relevant business updates | Name, role, organisation, contact details and preferences | Consent where required, or legitimate interests where business marketing is lawful and appropriate |
To establish, exercise or defend legal claims | Relevant communications, contracts and transaction records | Legitimate interests and legal obligation |
Marketing communications
We may send relevant business communications where you have asked to receive them or where the law permits us to rely on legitimate interests. You can unsubscribe at any time by using the link in an email or contacting info@vikingpack.co.uk. We may retain a minimal suppression record so that we can respect your request.
Cookies and similar technologies
We use cookies and similar technologies as described in our Cookie Policy. Strictly necessary technologies may operate without consent. Where consent is required, optional analytics, preference or marketing technologies should remain disabled until you make a choice. You can change your choice through the website’s cookie settings.
Sharing information
We may share personal information only where there is a legitimate need and an appropriate legal basis. Recipients may include:
website hosting, email, IT support, security, analytics and customer-management providers;
professional advisers, insurers, auditors and financial service providers;
delivery, training, engineering or project partners where needed for the requested work;
regulators, public authorities, courts or law-enforcement bodies where disclosure is required or lawful; and
a purchaser, investor or adviser involved in a genuine business sale, restructuring or due-diligence process.
We do not sell personal information. Service providers must use personal information only for the agreed purpose and protect it appropriately.
International transfers
Some suppliers or business partners may process information outside the United Kingdom. Where UK data-protection law requires safeguards, we will use an approved transfer mechanism, rely on an applicable adequacy regulation or apply another lawful safeguard. You may contact us for information about the safeguard relevant to your information.
Information security
We use proportionate technical and organisational measures intended to protect personal information against unauthorised access, alteration, loss or disclosure. No website or electronic transmission is completely secure. Please use an agreed secure channel for sensitive technical, commercial or dangerous-goods information.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, insurance and dispute requirements. The periods below are a draft and must be checked against actual business practice.
Record type | Draft retention approach |
General enquiries that do not become projects | [CONFIRM: Suggested maximum of 24 months after the last meaningful contact] |
Client, supplier, contract and transaction records | [CONFIRM: Commonly retained for up to 7 years after the relationship or transaction ends] |
Marketing records | Until consent is withdrawn, an objection is made, or the contact is removed following a periodic relevance review |
Website analytics | [INSERT: Actual retention period configured in the analytics service] |
Security and server logs | [INSERT: Actual hosting and security-log retention period] |
Job applications, if accepted through the website | [INSERT: Actual recruitment retention period and separate recruitment notice if used] |
Your rights
Depending on the circumstances, UK data-protection law may give you the right to:
ask for access to your personal information;
ask us to correct inaccurate or incomplete information;
ask us to erase information in certain circumstances;
ask us to restrict how information is used;
object to processing based on legitimate interests or to direct marketing;
receive certain information in a portable format;
withdraw consent at any time where consent is the lawful basis; and
raise concerns about decisions made solely by automated means, where applicable.
To exercise a right, email info@vikingpack.co.uk. We may ask for information needed to confirm your identity. Rights are not absolute, and we will explain if an exemption applies.
Children
This website and our services are directed at organisations and professional users. We do not knowingly collect personal information from children through the website. Please contact us if you believe a child has supplied personal information to us.
Complaints
Please contact us first if you have a concern about our use of personal information. You also have the right to complain to the Information Commissioner’s Office. Current contact details are available at https://ico.org.uk/make-a-complaint/.
Changes to this policy
We may update this policy when our services, suppliers or legal obligations change. The date at the top of the page shows when it was last updated. Material changes should be highlighted where appropriate.